SHIPPING

Australia shipping

As soon as we have shipped your order, you will receive an email that contains a link to the website with tracking information. We dispatch Monday to Friday and within 72 business hours from time of purchase via Australia Post. Buyer is liable to ensure shipping information provided is correct as we deliver to the address provided. Delivery charges are not included in initial site displayed price, shipping is added and calculated at checkout.

Standard shipping: $8.95
– Australia: 2-8 business days once dispatched from our warehouse

Express shipping: $12.95
– Australia: 1-4 business days once dispatched from our warehouse

Unfortunately, MATHOR cannot guarantee these time frames as they are to be used as a general guide only provided by each currier company.

International shipping

International and rural shipping: $24.95
– Worldwide: 10+ business days once dispatched

For some international orders customers may be required to pay duty tax/custom charges on orders. These costs are the customers full responsibility and MATHOR will not hold responsibility for any additional costs. Feel free to contact your local customs office for additional questions.

Unfortunately, Mathor cannot guarantee these time frames as they are to be used as a general guide only provided by each currier company.

Shipping Policy

Patrons are responsible for filing any claims with shipment carrier/s (Australia Post) for damaged or lost shipments. Responsibility for risk of lost items purchased from Mathor pass onto the purchaser once the item has been dispatched to carrier. Customers are responsible for tracking the progress of their shipment and ensuring collection from local post office under the circumstance of a failed attempted delivery. Under the circumstance the patron fails to collect shipment from local post office and the item is returned to sender the customer is liable for the re-shipment cost. No refunds will be issued under this circumstance.

All orders are shipped from Adelaide Australia